“Never Split The Difference” by Chris Voss – Recommended by Heather K. Margolis (SVP Marketing at 360insights)

"Never Split The Difference" by Chris Voss - Recommended by Heather K. Margolis (SVP Marketing at 360insights)

“Never Split The Difference” by Chris Voss

Book recommended by

Heather K. Margolis

SVP Marketing at 360insights

Former Founder & CEO of Spark Your Channel and Channel Maven Consulting

Why should you read it?

This book puts negotiation into perspective as it’s been written by a former FBI negotiator. He states that in the same way you can’t split a hostage in half… how do you figure out how to make both parties happy?

What is the book about?

The book focuses on negotiation skills by finding out what the person really wants or needs and making both parties happy.

Best takeaway

Figure out what’s important to everyone you deal with!